Terms of Service
These Terms of Service ("Terms") govern your use of GstTracker ("we", "us"), operated by Prime Solutions. By using GstTracker on WhatsApp or our website, you agree to these Terms and our Privacy Policy. If you do not agree, please don't use the service.
1. Who can use GstTracker
You must be at least 18 years old and using the service for a business or professional purpose. By using it, you confirm you have the authority to accept these Terms on behalf of yourself or your business.
2. What GstTracker is — and is not
GstTracker helps you capture invoices, keep GST books, prepare registers and returns, convert bank statements to Excel, and reconcile your GSTR-2B to review your Input Tax Credit.
GstTracker is a preparation and review tool. It is NOT:
- a Chartered Accountant, tax advisor, or provider of tax, legal or financial advice;
- a GST return-filing agent — we do not file any return with the government on your behalf; and
- a guarantee of any tax outcome, credit, or refund.
You are responsible for reviewing all outputs and for your own filings. Always verify figures against the official GST portal and confirm with your accountant before you file or claim anything.
3. Accuracy & automated processing
GstTracker is built for high accuracy and works hard to read your documents and prepare your books correctly. However, automated and AI-assisted reading is never perfect and can occasionally miss or misread a detail (for example an amount, a date, a GSTIN or a line item). All outputs — extracted figures, registers, returns and reconciliations — are provided for your review only and are not guaranteed to be complete, accurate or error-free. You are responsible for checking every figure against your original documents and the official GST portal before you rely on it, file it, or claim anything. GstTracker is not liable for any loss arising from an error or omission in an automatically produced output that you did not review and correct.
4. Your account & consent
Your WhatsApp number identifies your account. You consent to our processing as described in the Privacy Policy, and you agree to receive service messages from GstTracker. You may opt out or delete your data at any time (see the Privacy Policy). You are responsible for the security of your device and WhatsApp account, and for the accuracy of the information and documents you send us.
5. Acceptable use
You agree not to: use GstTracker for anything unlawful; upload content you have no right to; attempt to breach, overload, reverse-engineer or disrupt the service; or use it to process data of others without their consent.
6. Plans, billing & coupons
- The Free plan is offered with the limits shown on our pricing page.
- Paid plans (Pro, Premium) are billed in advance, monthly or yearly, through our payment processor, and renew automatically until you cancel.
- Prices, features and early-bird offers may change; we'll give notice of material changes. Taxes may apply.
- Coupon codes are subject to their stated terms and may be withdrawn or expire.
- Cancellation and refunds are governed by our Refund & Cancellation Policy.
7. Intellectual property & your data
GstTracker, its software, brand and content are owned by us. Your invoices, books and other data remain yours. You grant us a limited licence to process them solely to provide the service, as described in the Privacy Policy.
8. Disclaimers
The service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the maximum extent permitted by law.
9. Limitation of liability
GstTracker is a self-service preparation and review tool — not a tax advisor, accountant or filing agent. You are solely responsible for reviewing and verifying every figure before you rely on it, file it, or claim anything. To the maximum extent permitted by applicable law:
- the service, and all of its outputs, are provided on an "as is" and "as available" basis, without warranties or guarantees of any kind;
- GstTracker, Prime Solutions, and their team, partners and suppliers will not be liable for any loss or damage of any kind — whether direct, indirect, incidental, special, consequential, exemplary or punitive — including any loss of profits, revenue, savings, input tax credit, tax benefit, refund, or any penalty, interest, fine, data, business or goodwill, arising out of or relating to your use of, or inability to use, the service, even if we were advised of the possibility of such loss;
- you use the service and its outputs entirely at your own risk, and you remain solely responsible for your own tax positions, returns, filings and compliance;
- to the extent any liability cannot lawfully be excluded, our total aggregate liability for all claims combined is limited to the amount you actually paid us for the service in the three (3) months immediately before the event giving rise to the claim — which, for users who have not paid us anything (including Free-plan users), is nil.
Nothing in these terms limits or excludes any liability that cannot be limited or excluded under applicable law.
10. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your use of the service, your content, or your breach of these Terms or of any law.
11. Suspension & termination
You may stop using GstTracker at any time. We may suspend or terminate access if you breach these Terms or misuse the service. On termination, your right to use the service ends; data handling follows the Privacy Policy.
12. Governing law & disputes
These Terms are governed by the laws of India. Subject to any applicable consumer law, the courts at Dhanbad, Jharkhand have jurisdiction, and the parties may first attempt to resolve disputes amicably.
13. Grievance / contact
For questions or complaints about these Terms, contact support@gsttracker.in. You can also raise a complaint as described in our Privacy Policy.
14. Changes
We may update these Terms; we'll change the "Last updated" date and, for material changes, notify you. Continuing to use GstTracker after a change means you accept the updated Terms.