Terms of Service
These Terms of Service ("Terms") govern your use of GstTracker ("we", "us"), operated by Prime Solutions. By using GstTracker on WhatsApp or our website, you agree to these Terms and our Privacy Policy. If you do not agree, please don't use the service.
1. Who can use GstTracker
You must be at least 18 years old and using the service for a business or professional purpose. By using it, you confirm you have the authority to accept these Terms on behalf of yourself or your business.
2. What GstTracker is — and is not
GstTracker helps you capture invoices, keep GST books, prepare registers and returns, convert bank statements to Excel, and reconcile your GSTR-2B to review your Input Tax Credit.
GstTracker is a preparation and review tool. It is NOT:
- a Chartered Accountant, tax advisor, or provider of tax, legal or financial advice;
- a GST return-filing agent — we do not file any return with the government on your behalf; and
- a guarantee of any tax outcome, credit, or refund.
You are responsible for reviewing all outputs and for your own filings. Always verify figures against the official GST portal and confirm with your accountant before you file or claim anything.
3. Accuracy & automated processing
GstTracker is built for high accuracy and works hard to read your documents and prepare your books correctly. However, automated and AI-assisted reading is never perfect and can occasionally miss or misread a detail (for example an amount, a date, a GSTIN or a line item). All outputs — extracted figures, registers, returns and reconciliations — are provided for your review only and are not guaranteed to be complete, accurate or error-free. You are responsible for checking every figure against your original documents and the official GST portal before you rely on it, file it, or claim anything. GstTracker is not liable for any loss arising from an error or omission in an automatically produced output that you did not review and correct.
4. Your account & consent
Your WhatsApp number identifies your account. You consent to our processing as described in the Privacy Policy, and you agree to receive service messages from GstTracker. You may opt out or delete your data at any time (see the Privacy Policy). You are responsible for the security of your device and WhatsApp account, and for the accuracy of the information and documents you send us.
5. Acceptable use
You agree not to: use GstTracker for anything unlawful; upload content you have no right to; attempt to breach, overload, reverse-engineer or disrupt the service; or use it to process data of others without their consent.
6. Plans, billing & coupons
- The Free plan is offered with the limits shown on our pricing page.
- Paid plans (Pro, Premium) are billed in advance, monthly or yearly, through our payment processor, and renew automatically until you cancel.
- Prices, features and early-bird offers may change; we'll give notice of material changes. Taxes may apply.
- Coupon codes are subject to their stated terms and may be withdrawn or expire.
- Cancellation and refunds are governed by our Refund & Cancellation Policy.
7. Intellectual property & your data
GstTracker, its software, brand and content are owned by us. Your invoices, books and other data remain yours. You grant us a limited licence to process them solely to provide the service, as described in the Privacy Policy.
8. Disclaimers
The service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the maximum extent permitted by law.
9. Limitation of liability
To the maximum extent permitted by law, GstTracker and its team will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, tax credit, data or goodwill, arising from your use of (or inability to use) the service. Our total liability for any claim will not exceed the amount you paid us in the three (3) months before the claim (or ₹1,000 if you're on the Free plan).
10. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your use of the service, your content, or your breach of these Terms or of any law.
11. Suspension & termination
You may stop using GstTracker at any time. We may suspend or terminate access if you breach these Terms or misuse the service. On termination, your right to use the service ends; data handling follows the Privacy Policy.
12. Governing law & disputes
These Terms are governed by the laws of India. Subject to any applicable consumer law, the courts at Dhanbad, Jharkhand have jurisdiction, and the parties may first attempt to resolve disputes amicably.
13. Grievance / contact
For questions or complaints about these Terms, contact support@gsttracker.in. You can also raise a complaint as described in our Privacy Policy.
14. Changes
We may update these Terms; we'll change the "Last updated" date and, for material changes, notify you. Continuing to use GstTracker after a change means you accept the updated Terms.