Legal
Refund & Cancellation Policy
Effective 31 July 2026 · Last updated 31 July 2026 · Version 1.0
1. Free plan
Our Free plan costs nothing and needs no payment, so nothing is charged and nothing is refundable. You can stop using it at any time.
2. Cancelling a paid plan
You can cancel your Pro or Premium subscription at any time — message us on WhatsApp (e.g. cancel) or email support@gsttracker.in. On cancellation, your plan stays active until the end of the current billing period and will not renew after that. You keep access to your books; paid features stop when the plan ends.
3. Refunds
- Subscriptions are billed in advance. Because you can try everything on the Free plan first before paying, paid periods are non-refundable once the billing period has started, except as set out below.
- If you were charged in error — for example a duplicate charge, or a charge after a valid cancellation — we will review it and, where a genuine billing error is confirmed, refund the affected amount.
- Any other refund is at our sole discretion and is not guaranteed.
- Where a refund is due, it is returned to your original payment method through our payment processor, normally within 5–10 business days, depending on your bank.
4. How to request a refund
Email support@gsttracker.in with your registered WhatsApp number and the payment reference. We'll respond within a reasonable time.
5. Changes
We may update this policy; the "Last updated" date above will reflect any change.