Refund & Cancellation Policy

1. Free plan

Our Free plan costs nothing and needs no payment, so nothing is charged and nothing is refundable. You can stop using it at any time.

2. Cancelling a paid plan

You can cancel your Pro or Premium subscription at any time — message us on WhatsApp (e.g. cancel) or email support@gsttracker.in. On cancellation, your plan stays active until the end of the current billing period and will not renew after that. You keep access to your books; paid features stop when the plan ends.

3. Refunds — 7-day window

• You can request a refund within 7 days of any payment or auto-mandate charge. Requests made inside this 7-day window are eligible for a full refund.
• After 7 days, that billing period is non-refundable — you can still cancel so it doesn't renew, but the current period isn't refunded.
• A genuine billing error — a duplicate charge, or a charge after a valid cancellation — is always refunded, regardless of the 7 days.
• Approved refunds return to your original payment method through our payment processor, normally within 5–10 business days, depending on your bank.

You can try everything on the Free plan first, so this window is a genuine safety net — not a hurdle.

4. Request a refund

Fill this in with your WhatsApp number so we can identify your payment and process it. You can also email support@gsttracker.in.

5. Changes

We may update this policy; the "Last updated" date above will reflect any change.